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Book your intake call

Why we do intake calls

In order to book an appointment with our clinic we do require all potential clients to have an intake call with us. This is a 15 minute complimentary phone call where you will have a chat with one of our practitioners so that we can better understand how we can help you.


This ensures that we are the right fit for you and that you are the right fit for us.

Once the intake call has been completed we will match you with the right practitioner to ensure we provide you with the best support possible.

A few important things to note before booking your complimentary intake call with us.

Our Fee Schedule as of April 2024

  • Clinical Psychologist $250 (50 minutes)

  • General Psychologist $220 (50 minutes)

  • Provisional Psychologist $160 (50 minutes)

  • Play Therapist $193 (50 minutes)

  • Mental Health Care Social Worker $193 (50 minutes)

  • NDIS Clients - Please refer to the NDIS pricing schedule here


We accept Privately Paying, NDIS Plan Managed, NDIS Self Managed & Mental Health Care Plans. 

We do not accept Bulk Billing or NDIS Agency Managed Clients (NDIA)

Unfortunately, we are not able to provide services to:

  • Clients currently in court proceedings or about to go to court (i.e., impending court cases)

  • Separated families: Parents of a child-clients seeking to bring their child in for therapy/assessment without BOTH parents consent (i.e., Happy Brain policy is to have both parents' consent - unless otherwise detrimental)

  • Clients seeking Medico-Legal Reports

  • Clients in crisis and with minimal protective factors (i.e., current suicidal ideation, current/recent suicidal attempts, no medical practitioner involvement)

  • Clients that are NOT seeking neuro-affirmative / trauma-informed practice

  • Bulk Billing clients and NDIA clients (i.e., Happy Brain is not a bullk billing service, we only accept NDIS Self and Plan Managed clients)

Key considerations when making a booking: 

  • If you're enquiring for more than one person, please book accordingly for each person (e.g., one 15-min call for yourself, one 15-min call for child)

  • Kindly consider the best date & time that's suitable for you - this reduces having to reschedule intake calls, as our books are always busy!

Happy Brain currently has a growing waitlist - you will be advised after the intake call and completing online intake forms of when you've been accepted on our waitlist. We are currently accepting new clients for both therapy & assessment.

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